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Frequently Asked Questions

Below are common questions from our wholesale partners. If you cannot find your answer here, feel free to send us a message.

What is your MOQ?

Standard MOQ for our stock models is 1 × 40HQ. For mixed items in one container, we accept flexible combinations. For simple customizations like logo stickers and EAN labels, MOQ remains the same. For new mould / customized structure, higher MOQ will apply.

Yes, sample is available for quality check. Sample cost and freight cost will be charged. Sample cost can be refunded when you place formal bulk order later. Sample lead time is around 5–7 working days.

Standard lead time is 15–20 working days after deposit received and all confirmation details (artwork, packaging specs) are locked. Lead time depends on order quantity and custom requirements. We will update production schedule for you.

We normally accept T/T (30% deposit, 70% balance against copy of B/L). L/C is negotiable for large orders. We do not support credit account for new customers.

Our products can pass general outdoor furniture safety test. If you need specific certificates such as CE, REACH, CA Prop 65 for your market, we can arrange testing upon your request, testing cost will be on buyer’s side.

Yes. We support custom printed logo, heat transfer logo, custom colour box, neutral mail carton, EAN stickers and warning labels, as we listed in our OEM service page.

Standard packing is 1pc per carton (mail order box). We can adjust carton size and printing according to your requirement. No Chinese printing is available if you need blank carton for resale.

Our regular quotation is FOB Ningbo. We can also provide CFR / CIF quotation to your destination port upon request.

We guarantee quality for mass production as per confirmed sample. We will take responsibility for quality issues caused by our production. Damage caused by improper use, outdoor long-term exposure or wrong installation is not covered.

Yes, mixing zero gravity chairs, camping cots, pet cots and other foldable items in one 40HQ is acceptable. We will calculate container loading plan for you.

Still need an answer? Send your product, quantity and destination port and our team will reply within 24 hours.

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